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Operations Coordinator (Expiration 18/11/2018)


Outraged by the injustice faced by people with disabilities and vulnerable populations, we aspire to a world of solidarity and inclusion, enriched by our differences, where everyone can live in dignity.
Handicap International is changing his name and becomes « Humanity & Inclusion ». HI, Humanity & Inclusion is an independent and impartial aid and development organisation with no religious or political affiliations operating in situations of poverty and exclusion, conflict and disaster. We work alongside people with disabilities and vulnerable people to help meet their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.
Since the organisation was first founded in 1982, we have set up development programmes in more than 55 countries and responded to many emergencies. Today we have a budget of around 150 million euros, with 3500 employees worldwide.

HI has been operating in South Sudan since 2006, implementing emergency and development actions aimed at improving protection, quality of life, and the promotion of rights of vulnerable individuals, including people with physical disabilities. HI’s current operations are centred in POCs (protection of civilian sites) and IDP camps outside Juba city and in three greater states: Yei, Torit and Yambio in greater Central Equatoria state, greater Eastern Equatoria and greater Western Equatoria respectively, with the Country Office based in Juba city. During 2019, HI is planning to establish a base in the greater Unity, which remains the most conflict and disability affected region of the whole country. The operational context in South Sudan today is considered largely humanitarian/emergency while phasing in resilience programming. The ongoing peace initiatives if they succeed might result in huge population movements of returnees (both IDPs and refugees) across the country.

Since 2016, HI has been operating an emergency mobile (or flying) unit responding to MHPSS (Mental Health & Psychosocial Support) and disability rehabilitation assistance in the greater Upper Nile, Unity and Jonglei states. Overall, about 50,000 direct beneficiaries (people with disability and other most vulnerable) are being targeted through MHPSS and Livelihood projects, with a strong emphasis on mainstreaming disability inclusion. 
As part of its 2019-2021 strategy, HI South Sudan is prepositioning to deepen programming in Protection, to expand program interventions in Health (MHPSS) as well as Food Security & Livelihoods (FSL) and to undertake innovative programming in Inclusive Education.


Under the line management of the Program/Country Director, the Operations Coordinator is a member of the country senior management team supporting the Program Director in country strategy and operational decision making. The main responsibilities are
- to oversee HI South Sudan quality program planning, design, development, expansion and execution. 
- to drive an ambitious program strategy, deepening and expanding HI interventions and resource mobilization agenda across at least 5 states in South Sudan in 4 key sectors: Health (MHPSS), Protection, Food Security & Livelihoods, and Education, cross cutting disability inclusion across the board. 
- to lead proposal development and supporting the Technical team and Program managers in development or review of sector strategies 
- to facilitate field assessments for purposes of emergency response, needs identification or program expansion, in close consultation with the Program Director and Safety and Security Manager. 

The Operations Coordinator will directly supervise 6 people: Program/Project Managers (international and national) and a technical unit comprising sector specialists in Protection/MHPSS and Physiotherapy/rehabilitation. 

S/he ensures HI program representation and collaboration on humanitarian clusters – directly or through delegation, complements the work of the Program Director in engagement with donors, Government officials, and the NGO forum. 
S/he is responsible to guide the annual performance planning process for program department, and to guide a structured approach to national and international staff capacity building and nurturing into project management or technical specialization. 
S/he is also responsible to guide the program teams in program review, budget monitoring and procurement planning and execution process. This is a challenging role in a challenging working environment and the Operations Coordinator is expected to cultivate a mature and dignified approach and attitude to senior management decision making process, and to be able to stay calm and focused in rallying teams to achieve results within moments of crisis. 

Sieze of budget to be managed : USD 4-5 million/year
HI current programs are funded by ECHO, DFID, UNHCR, MOFA Luxembourg and OCHA.


You have:
- BA/Bsc University degree in Development Studies, Disaster Management, Human Rights, Psychology, Education, etc.
- 5-7 years’ INGO working experience in humanitarian context, at least 2-3 of which must be at the level of Deputy Country Director of a medium scale INGO, or Program/Emergency Coordinator of a large INGO.
- Experience in program management of at least 2 of the 4 core sectors: MHPSS, Protection, FSL and Education.
- Significant experience in humanitarian cluster coordination and sister agency/INGO collaboration
- Experience working in conflict and security sensitive environments
- Knowledge of mainstreaming accountability principles in project design: SPHERE, CHS, DNH, Redcross Code of Conduct, SDG-Sustainable Development Goals, etc.
- Strong management skills
- Enormous capacity to design projects and write proposals and budgets at short notice; 
- Demonstrated ability to delegate; capacity building and on-job training for national and international staff.
- Excellent communication skills in English (verbal and written) including the ability to write reports
A previous experience in conflict situations in Africa or Asia would be an added value.




Position is based in Juba, the capital. 

The country mission has a safety and security protocol which emphasizes individual and team sensitivity and pro-activeness on security matters. The protocol is reviewed periodically to match or anticipate emerging scenarios. The security situation around HI bases and operational areas in Juba and field over the past 3 months has been ranked as 2-3/blue to orange colour bars (2 or blue is normal activities with increased caution and 3 or orange is movement restriction). 

International staff movements within Juba city is facilitated by HI and has a curfew restriction between 9PM-6.00AM. Office and residential accommodation are currently housed in one compound, and a number of residential facilities including kitchens and lounges are used in common (rooming with sanitary services is individual).


Salary from 2757 € gross/month regarding the experience of the candidate
• Perdiem: 457 € net/month
• Hardship allowance: 500 € net/month
• Insurances: medical hearth coverage, retirement planning, repatriation
• Paid holiday: 25 days per year
• R&R: 5 days every 6 weeks
• Housing: Collective taken in charge by Handicap International
• Status: this position is unaccompanied


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