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Securities Processing Analyst (Expiration 04/01/2019)



Position Objective:


The Objective of this position is to assist the Unit Head in all the tasks in managing the DCC activities. The position is primarily responsible for assignments such as Coordination and Synchronization and Representation of DCC and  ongoing Automation Projects (RPA) with the regional DCC team and developer’s team.  The position is also responsible to manage the market client needs/requests and communication, manage existing relationships; supporting settlement activities, identify new opportunities within the Securities and Funds Services Product offering

Key/Primary Responsibilities:

• Represent/Lead DCC in ongoing Automation/Robotics Projects (RPA) for DCC processes to re-engineer processes for least possible manual touch points. 
• Coordinate with Regional DCC team and Software/System Developer’s for ongoing Automation/Robotics projects 
• Manage DCC client communications and escalations through the dedicated DCC Query DL. Ensure all customers’ queries related to Corporate Action / Settlements / tax / Billing are responded on timely manner
• Supporting settlement desk in managing clearing activities
• Assist the Unit head in Managing and leading the DCC Business (as and when required)
• Closely coordinate with the product team on behalf of the operations team. 
• Coordinate with EMEA/ASIA PAC and MENAPTI DCC Management for business strategies
• Maintain and enhance relationship with clients along with local Market Specialist and with regional client coverage support 
• Coordination with NCCPL and CDC on queries and issues
• Coordinate with SMAC and SFE teams for enhancements and participation in UATs
• Attend regional calls with operations chain as well as customer calls (as and when scheduled)
• Oversee product and relationship management by the Market Specialist and the client service delivery by operations
• Represent Citi DCC in various local market platforms and with market infrastructures and regulators
• Ensure that the regulatory and compliance framework in place is effective and properly applied to all relevant activity and products 
• Ensure high level of risk and control awareness 
• Maintain strong DCC brand for the franchise and leverage knowledge from other markets




Qualification and Skills:

• University degree required in a related field
• Any other specialization related with Capital Markets\
• Good Communication Skills 
• Banking Operations experience
• Ability to work under pressure
• Multi task oriented
• Advance level English language knowledge
• Relevant Custody product and customer relationship experience 
• Energetic/ time management skills


Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Valuing Diversity:

Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success.

Citi is an Equal Opportunities Employer


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